Now available at our Andover Branch for order & collection - 32/1000 Box Profile Roofing Sheets

Delivery, Collection and
Returns Information


Please click on the variable options on our checkout page.

Nationwide Delivery service available for all items with a range of options. The table below shows available options and timescales for delivery..

Useful Links: Delivery Policy | Collection Policy


Nationwide Delivery estimated within 7-10 working days.


Goods can be collected from Okehampton, Devon. Please allow 5 working days prior to collection.

Safety Advice

Please note for collection or delivery suitable safety equipment is required for the handling of materials.

Pricing Table

Cladco Profile Delivery
(Orders under £500)
Estimated 7-10 working days*£192.00
Cladco Profile Delivery
(Orders over £500)
Estimated 7-10 working days*£96.00
Cladco Profile Delivery
(Scotland Delivery)
within 15 working days*£360.00
Parcelforce Standard
(Small Parcels)
3-5 Working Days£5.99
Parcelforce Standard
(Large Parcels)
3-5 working days£24.99
Sample Packs5 Working DaysFREE
*Please allow for public holidays and weekends (non-delivery days)

Roofing items may be delivered on a pallet, as per the terms and conditions these are considered part of the packaging and will need to be disposed of by the receiver of the items. We are unable to remove this pallet after delivery.


Bank Holiday and Christmas Closure

Closed: Monday 27th May - Spring Bank Holiday

Closed: Monday 26th August - Summer Bank Holiday

Closed: Tuesday 24th December to Wednesday 1st January - Christmas Break

Please note: Any dates not specified above will adhere to Cladco's standard opening hours.


We will always endeavour to give you an adequate notice period prior to your delivery. We ensure deliveries are Monday to Friday and not delivered at weekends. This is also appliable for Royal Mail, Evri and Parcelforce deliveries.

Please read carefully the information below before completing an order.

Delivery costs

Nationwide Delivery (UK Mainland) can be provided for between £96 and £360, depending on the value of your order and location (Isles of Scotland and Highlands may vary). 

England and Wales - £192 (for orders under £500) and £96 (for orders over £500.

Scotland - £360 (please contact us to arrange a port for delivery for addresses on one of the Scottish Isles).

Please note: On the checkout page, enter your delivery postcode to see the options available. Delivery is available to Mainland UK only. Please call us to discuss how we can help in further detail with location cost on 01837 659 901.

Delivery times

England and Wales - Delivery times are approximately 7-10 days between Monday and Friday. This is subject to change and, where possible, orders may be delivered before or after this time.

Scotland – 15 working days (up to) from point of purchase.

Please note: deliveries exclude bank holidays and weekends. Smaller items such as samples and accessories can be sent via Parcelforce, Royal Mail or Evri Postage. Smaller delivery services usually take between 3 to 5 working days, however, this can be extended in busy periods.

Delivery times may change and occasionally can be delivered earlier or later than the quoted time frame, however, we do our best to avoid this.

Delivery notes

When placing your order, any access issues, unavailable dates or times during the day must be stated within the Delivery Remarks section on checkout. Any height or weight restrictions must be stated before placing your order. If you are not sure about restrictions, please get in contact with us on 01837 659 901.

Please submit two telephone numbers, one being mobile to receive text messages, so our delivery team can contact you.

Important: we advise not employing anyone to fit the items until they have been received by you and checked in their entirety.

After placing an order

Your goods are sent to our warehouse to be processed and packaged. Once this has been done our transport department will be in touch with the information provided and will either email or text you with your delivery timeframe.

On the scheduled delivery day

Upon delivery, Cladco drivers usually call approximately one hour before the delivery slot, where possible.

Roofing orders will come with protective cover sheets that are part of the order. We are unable to remove this cover sheet after delivery, and we kindly ask you to dispose of the cover sheet via a suitable method.

Most deliveries are made via a 7.5 tonne lorry or larger vehicle. Sufficient access is required for all vehicles. We can only make deliveries on flat, solid ground and cannot be made on hills or steep inclines.

Not all Cladco vehicles have cranes, so the delivery may require one or more persons to provide suitable assistance for our drivers to unload materials. Anyone providing assistance should wear appropriate suitable protective safety gloves and clothing. Persons providing assistance must be physically capable to assist.

The delivery service provided is kerb side only and does not involve the driver carrying any materials any distance, or entering the property. Please note that we are only able to deliver to ground level/floor locations.

Vehicles invited onto a property are entirely at the risk of the owner or customer. Our delivery drivers are not liable for damage to a property.

Changing your order

You will receive notification of your delivery via text or email. Any changes to orders, or details made after this time, may result in additional charges.


For anyone collecting or handling Roofing Sheets, it is imperative that Health and Safety Guidelines are followed. Roofing Sheets and other Roofing products are large and heavy with sharp edges and so wearing appropriate safety shoes, clothing and safety gloves level 5 cut resistance see EN388.  Whenever moving or handling these products is a must. These should be worn at all times when manoeuvring metal sheeting and flashings - protecting your hands.

Moving and carrying Roofing Products should always be carried out by at least two physically capable people where possible, ensuring the weight of the items is checked prior to this. The weight of our roofing products can be found on the item listing on our website. For more information on the safe handling of our Roofing products, please visit the safety section of our website.

Okehampton Collections

Certain product lines are available for collection from our Okehampton (Devon) HQ. This option will show at checkout, where available.

If you require your order to be ready for collection after 2 hours, please select the appropriate option at checkout.

Please note:  The manufacturing process for bespoke products may require a timeframe of approximately 5-7 business days. Once your order is ready, we will contact you.

When collecting on a Saturday, please note that the cut-off time for collections is 12:30pm.

Find more information about our Okehampton (Devon) HQ here.


Okehampton, Devon

Monday - Friday 08:00 - 17:00

Saturday - 08:00 - 12:30

Sunday - Closed

Andover Collections

Many of our products are available to collect from our Andover (Hampshire) Branch, now including 32/1000 Box Profile Roofing Sheets.. This location will become available to select at checkout, where applicable.

If you would like to collect your order after 2 hours, please choose this option at checkout.

Please note:  The manufacturing process for bespoke products may require a timeframe of approximately 5-7 business days. Once your order is ready, we will contact you.

Please note that collections are only available Monday-Friday, 08:00 - 17:00 & Saturday, 08:00 - 12:30.

Find out more details about our Andover (Hampshire) branch here.


Andover, Hampshire

Monday - Friday 08:00 - 17:00

Saturday - 08:00 - 12:30

Sunday - Closed


No Cutting on site

Suitable and Unsuitable vehicles we can load

Cladco Profiles will only load flatbed lorries and flatbed trailers for insurance purposes. If the appropriate vehicle is not available, two people would be required for a collection.

Cladco Profiles will NOT load any vehicles with roof racks, horse boxes, cattle lorries or fixed-sided trailers. Cladco Profiles has the right to refuse loading a vehicle for any reason.

Before arranging a collection, please read our Customer Collection Notice below.

Customer Collection Notice

Upon collection, please report to reception to speak to a member of staff. Goods will then be packaged and brought to the vehicle.

Please be aware that during busy periods you may experience a longer wait time.

Please note the following points:

  • It is the customer's responsibility to load their own vehicle and to ensure the goods are safely and securely strapped down.
  • Cladco staff will safely load appropriate vehicles with a forklift truck. Cladco will not handle any items into enclosed vehicles/vans. Customers loading their own vehicles are entirely at their own risk. Cladco will not be held liable for any damage that may occur to your vehicle or goods collected from our premises during the collection and transport of said goods.
  • Customers are responsible for ensuring both their vehicle and goods are safe when leaving our premises. If required, the approximate weight and size of the load can be given prior to collection.
  • All straps and securing methods must be brought by the persons collecting. Cladco cannot supply these products.
  • Cladco Steel Sheeting has extremely sharp edges. It is strongly recommended you bring suitable gloves and protective material to avoid damage to yourself or vehicle.

Returns Information

All roofing sheet orders are made to order and as such a custom item. Once the sheets have been made, we are unable to accept a return on them unless faulty.

You may, however, cancel a payment made on this website before items are manufactured by sending an email quoting your order number or by quoting the date of payment and the name of the person who made the payment.

An unwanted product that is not custom (for example accessories) can be returned for a full refund within 14 days of delivery as long as it’s still in its original brand-new condition.

You must notify the company of your wish to return goods within 14 days, and goods must be returned within 28 days, from receipt of the goods. This must be done in writing- please email [email protected] with proof of purchase, and your order number.

Returns are made at customers cost and must be sent via a signed for, tracked secure service. Goods will only be refunded once received and signed for by Cladco. Cladco are not responsible for any items damaged or lost in transit when returning to us.


Please note - All non-faulty, non-custom goods returned to the company may be subject to a 15% re-stocking charge.

For further information on our returns process, please see our Terms and Conditions, section nine, Returns.