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Thank you for choosing Cladco Profiles. To ensure that you receive the full benefit of our product warranty, we offer two forms for your convenience:

Cladco Warranty Registration Form

To activate your product warranty, please complete this form within 6 months of receiving delivery of your purchase. Any registration form submitted after this timeframe will not be considered. By registering your product, you help us maintain accurate records and ensure that you are covered in the event of any warranty-related issues. Please note: Warranty registration confirms the accuracy of your order details only. Installation information is collected for recording purposes and is not verified. Registration does not confirm correct installation, and improper installation may void or limit warranty coverage.

Register Your Warranty

Cladco Warranty Claims Form

If you ever do need to make a warranty claim, please complete this form with the necessary details of the issue you are experiencing. Our team will review your submission and assist you with the next steps to resolve the matter promptly.

Claim On Your Warranty

If you have any questions or need further assistance, our customer service team is here to help. Call us on 01837 659 901

For more information on warranties and coverage, please see our Terms & Conditions.

Warranty Registration Form

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Note: Please note, if this was not purchased directly from Cladco Profiles Ltd. , we will have to contact the corresponding supplier to confirm purchase details.

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If goods were purchased from a Trade Merchant, please also provide details of branch and PO number from Trade Merchant

Were all products purchased at the same time?
Were all products installed at the same time?
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Where were products stored before installation?
Has the product acclimatised to the environment?
Was the required airflow gap allowed underneath the product? (based on product-specific requirements)?
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Were expansion gaps between boards/panels and walls allowed?
What type of fixings were used for installation?
Were the correct number of fixings used per board/panel (as per product guidelines)?
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How frequently is the product cleaned?
What cleaning products have been used (if any)?
Has any repair or maintenance work been done on the product since installation?
Have any stains or finishes been applied?
Have you regularly cleaned debris off the product (if applicable)?
Is there any garden furniture placed on or above the product? (eg. rattan furniture, hanging chair etc)
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Please upload photos of the product both during installation and after completion to support your warranty registration. These images help us verify that the installation meets our requirements. If photos are not provided, we are unable to corroborate your responses, which may limit our ability to validate any future warranty claim.

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Customer Declaration

By submitting this form, I confirm that the information provided is accurate to the best of my knowledge and that I have followed the product care, installation, and maintenance guidelines as advised by the manufacturer.

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Warranty Claims Form

Note - claims can only be processed if you have registered your warranty.

If you not have completed a warranty, please email [email protected] who may be able to help.

If you purchased goods before 1 June 2026, please contact [email protected] to process your claim.

Next Step
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Include any potential casuses or conditions that may have contributed to the issue (eg. weather conditions, heavy use)
Was the product subject to any abnormal use or conditions (eg. excessive weight, exposure to chemicals)?
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How frequently is the product cleaned?
What cleaning products have been used (if any)?
Has any repair or maintenance work been done on the product since installation?
Is there any garden furniture placed on or above the product? (eg. rattan furniture, hanging chair etc)
Go Back Next Step
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Attach at least 2-3 photos showing the damage or issue clearly.

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Customer Declaration

By submitting this form, I confirm that the information provided is accurate to the best of my knowledge and that I have followed the product care, installation, and maintenance guidelines as advised by the manufacturer.

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External Warranties

Millboard Warranty Tata Warranty PVC PLASTISOL WARRANTY Pural Warranty Guttering Warranty Recycled Plastic
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